Frequently Asked Questions

 
Conference details

1.    When is DBW Discoverability & Marketing Conference?
2.    Where is DBW Discoverability & Marketing Conference taking place?
3.    Who should attend DBW Discoverability & Markeing Conference?


Registration questions

1.    How do I register?
2.    How much will it cost to attend?
3.    Can I register on-site at DBW Discoverability & Markeing Conference?
4.    Do I have to choose my sessions when I register?
5.    Can I get a receipt/invoice for my registration?
6.    Can I make my hotel reservation when I register?
7.    When is the Early-Bird registration deadline?
8.    How do I use a discount code I've received to save on registration?
9.    What is your Federal Tax ID number?
10.   What is your cancellation policy?
11.   What if I have a registration question that isn't answered here?


Travel and lodging

1.    Where can I find information about official hotels and directions to DBW Discoverability & Marketing Conference?


Using this site

1.    Is it safe for me to register using my credit card on the Digital Book World 2012 site?
2.    What if I'm having problems with the online registration process?
3.    I'm having some difficulty just viewing the pages on your Web site. Can you help?


Other questions

1.    How can I recommend a speaker, or let you know I am interested in speaking myself?
2.    I have a session idea for DBW Discoverability & Marketing Conference — how can I tell you about it?
3.    Can I receive printed materials about DBW Discoverability & Marketing Conference?
4.    How do I subscribe or unsubscribe to the Digital Book World e-newsletter?
5.    Can my company sponsor or exhibit at DBW Discoverability & Marketing Conference?
6.    Can I get a list of who's attending DBW Discoverability & Marketing Conference?
7.    Do you accommodate special needs?
8.    What if I have a question about DBW Discoverability & Markeing Conference that isn't answered on this site?



When is DBW Discoverability & Marketing Conference?

DBW Discoverability & Marketing Conference takes place Monday September 24- Wednesday September 25, 2012 in New York City.
 

Where is DBW Discoverability & Marketing Conference taking place?

DBW Discoverability & Marketing Conference will take place at the Metropolitan Pavilion, located at 125 West 18th Street New York, NY 10011.

Who should attend DBW Discoverability & Marketing Conference?

DBW Discoverability & Marketing Conference is for anyone responsible for the marketing, publicity or sales of books and digital content.

How do I register?


Registration for DBW Discoverability & Marketing Conference is now open. Click here to register online. Registrations can be faxed to (513) 531-0798, Attn: Digital Book World or mailed to:

DBW Discoverability & Marketing Conference 
Registration Dept.
10151 Carver Road
Cincinnati, OH 45236

How much will it cost to attend?

Please visit the registration page for a complete price list.

Can I register on-site at DBW Discoverability & Marketing Conference?

Yes, on-site registrations will be accepted, unless DBW Discoverability & Marketing Conference sells out.

Do I have to choose my sessions when I register?

No. The complete agenda for DBW Discoverability & Marketing Conference is listed on the Sessions page along with descriptions for each session.

Can I get a receipt/invoice for my registration?

If you register online and pay by credit card, you will be presented with a printable receipt at the end of the registration process (the screen that appears after you click the Make Payment button). You can also click on the Receipt/Invoice button at the bottom of your confirmation email to print your receipt at any time. If you register via postal mail or fax, you will receive your confirmation email once your registration has been processed.

Can I make my hotel reservation when I register?

No, but you can make your reservations via Web, phone or fax with the hotel of your choosing.  You'll find a list of local hotels on the travel page.

When is the Early-Bird registration deadline?

The Early-Bird registration deadline is June 15, 2012. Regular registration rates become effective at 3:01 AM Eastern Time (12:01 AM Pacific Time) on June 16, 2012.

How do I use a discount code I've received to save on registration?

You are welcome to use a discount code if you've received one. To do so, enter the code on the first page of the registration process, just under your email address. The site will automatically calculate your registration fees and display the discounted rate on the next registration page.
 
If you are faxing or mailing your registration, please be sure to include the discount code.

What is your Federal Tax ID number?

Our Federal Tax ID is 20-2955953. We are F+W Media, Inc. Please contact us for a current W-9.

What is your cancellation policy?

If you must cancel for any reason, please notify us via email at digitalbookworld@fwmedia.com no later than August 20, 2012. Your registration fee will be refunded, less a $100 cancellation fee. No refunds will be made after this date for any reason. Substitutions may be made by email until September 17, 2012. After this date, all substitutions must be made on-site.

What if I have a registration question that isn't answered here?

If you have further questions, please contact us. We'll promptly answer any questions you have about registering for DBW Discoverability & Marketing Conference.

Where can I find information about official hotels and directions to DBW Discoverability & Marketing Conference?

Please visit our travel page for complete information on hotel information, parking information and directions from area airports, subway and train stations.

Is it safe for me to register using my credit card on the DBW Discoverability & Marketing Conference site?

Absolutely. This website uses Secure Sockets Layer (SSL) technology to encrypt your personal information when you place your order. This means your order cannot be read as it travels over the Internet, so your name, address and credit card information are secure.

What if I'm having problems with the online registration process?

If your problems are technical in nature (your browser is reporting errors or pages are failing to load correctly), please first try quitting and re-launching your browser, and/or restarting your computer. Also, be sure you are not blocking cookies in your browser's preferences (cookies are required for the registration form to work). If the issue persists, contact us and explain your problem in as much detail as you can.

I'm having some difficulty just viewing the pages on your website. Can you help?

The DBW Discoverability & Marketing Conference website uses several web technologies, including JavaScript and Cascading Style Sheets, which depend upon the browser to interpret correctly. Our site is optimized for version 6.x browsers and higher (e.g., Netscape 7.0+, Mozilla 1.4+, Firefox 1.0+, Safari 1.0, or Microsoft Internet Explorer 7+ for PCs or 5.2+ for Macs), and a video resolution of at least 800x600.

If you are using an older browser, or a browser that does not support these technologies, but want to learn more about Digital Book World 2012, please feel free to call us at (877) 436-7764, option 1 (outside the U.S., call (513) 531-2690 ext. 11450). We'll be happy to answer any questions you may have about Digital Book World 2012.

If you want to upgrade your browser, you can download the latest free versions of one of the following popular browsers:
•    Firefox
•    Safari
•    Internet Explorer

If you have technical questions about the website itself, please contact us.

How can I recommend a speaker, or let you know I am interested in speaking myself?

Please contact us to recommend a speaker.

I have a session idea for DBW Discoverability & Marketing Conference— how can I tell you about it?

Please contact us to suggest session ideas.

Can I receive printed materials about DBW Discoverability & Marketing Conference?

There are no printed materials about Digital Book World 2012.  Please refer to the DBW Discoverability & Marketing Conference website for up-to-date information and sign up for the e-newsletter for Digital Book World information, news, updates, and to stay on top of the latest developments.

How do I subscribe or unsubscribe to the DBW Discoverability & Marketing Conferencee-newsletter?

Upon completion of your registration, you will automatically begin receiving the DBW Discoverability & Marketing e-newsletter. To subscribe without registering to attend DBW Discoverability & Marketing Conference, just enter your email address in the box on the right-hand side of the DBW home page, just under the green “REGISTER” box. To unsubscribe, follow the instructions at the bottom of the newsletter.

Can my company sponsor or exhibit at DBW Discoverability & Marketing Conference?

Please contact us for information on sponsoring or exhibiting.

Can I get a list of who's attending DBW Discoverability & Marketing Conference?

We will post the list of attendees the first week of November; it will be updated regularly after that.

Do you accommodate special needs?

Yes. We make sure our facility has total accessibility, and we do whatever is needed to make attending Digital Book World 2012 as convenient as possible for all attendees. If you have a special need, please contact us after you have registered and we'll make special arrangements, if necessary.

What if I have a question about DBW Discoverability & Marketing Conference that isn't answered on this site?

Contact us or phone us at (877) 436-7763, option 1 with further questions. Outside the U.S., call us at (513) 531-2690 ext. 11450.